On January 27, 2013 ,
FASTforward Service Will No Longer Satisfy USPS Move Update Requirements.
Many presort service providers use FASTforward for their customer’s mail in order to meet mandates. The FASTforward system uses Multiline Optical Character Readers (MLOCRs) to update and spray change of address (COA) information on mailpieces prior to submission to the USPS.
Move Update requirements help mailers claiming presort or automation prices for First Class Mail or Standard Mail to reduce the number of mailpieces requiring forwarding or return by matching their address records with COA listings maintained by the Postal Service.
New services using MLOCR include NCOALink Mail Processing Equipment. This solution allows mailers to process mailpieces against the Postal Service COA database, providing current address information for customers who have filed a COA order. There are approximately 160 million permanent USPS COA records. Licensees (such as your presort service provider) receive a weekly update for all address changes over the last 18 months.
Make sure to check in with your service provider to ensure a smooth transition. It may mean signing a new Process Acknowledgement Form (PAF) for whatever new system your provider chooses after January 27th.
A Process Acknowledgement Form (PAF) is required by the Privacy Act of 1974. The USPS requires that each mail service provider using an NCOA product for their customers must have a completed NCOA PAF for each customer. These agreements should be updated annually.
What steps should you take?
- Speak with your presort service provider. If you are currently using FASTforward to meet Move Update requirements, what method will they use moving forward
- Ask if you need to complete a new PAF for your service providers files.
If you have any question about these changes, please feel free to contact one of our Customer Service Representatives at (816)756-2733.